A User–Friendly Help Center
The Help section included in HnA Online’s Web Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed toward solving any common problem that you might come across, they are contributed by our support team of proficient technicians.
How–To Video Clips
We have compiled a collection of step–by–step video tutorials that visually explain how to rectify a typical problem connected to your cloud web hosting account. You’ll find the videos in the Help section.
A One–Hour Ticket Response Guarantee
We back up our semi–dedicated servers with a 24x7 help desk service and a sixty–minute support ticket response time guarantee. Our proficient support engineers will be at your disposal 24 hours a day to answer your questions and to rectify any issue that you might possibly chance upon. Simply open a client support ticket from the Help section and we’ll reply right away.