Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help crew is trained to fairly quickly deal with all of our cloud web hosting clients’ concerns and guidance demands. Via our ticketing system, it’s possible to submit your issue and a support team member will most likely go back to you in less than maximum one hour. Realistically, practice has confirmed that the common resolution time period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our crew of professionals will be on the web for you 24x7x365 to react to all your problems and to resolve any concern you will probably have. You are able to post a support ticket from your Web Hosting Control Panel or drop an email any moment. Moreover, on working days, you can easily ring us or make use of the live chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need help while working on your sites within the Control Panel, you can always press the Help key and pick your problem in the listing of articles or blog posts that will pop up. We have also turned much of the content articles into video lessons. The list of video tutorials will come up if you choose the Videos option available in each section.